Join CMC Electronics as a Service Account Manager (After-market) in Montreal, working hybrid to enhance customer relationships and manage after-market solutions. Your role will drive critical performance measures in aviation.
This position allows you to influence customer success while handling aftermarket repair programs and ensuring compliance with international trade regulations. With your solid experience in customer management, you will support cross-functional teams and maintain high standards of service delivery.
Key Responsibilities:
• Own end-to-end customer aftermarket services
• Drive contract pricing and alignment
• Guarantee performance in revenue and delivery
• Lead resolution of customer relationship challenges
• Manage KPI tracking and forecasting
Requirements:
• Degree in business or engineering field
• 5-10 years in customer relationship roles
• Bilingual in French and English
• Expert understanding of aviation and trade compliance<...