Transform customer interactions as a Senior Product Designer at Jobber, focusing on enhancing the onboarding process in a hybrid work setting in Canada. Drive innovation for small home service businesses.
This role involves shaping the first experiences of new customers, ensuring they understand and engage with Jobber's platform from sign-up through their initial interactions. Your work will blend UX design with AI insights, creating personalized journeys that effectively convey product value. You'll collaborate closely with product and engineering teams to implement thoughtful design that resonates.
Key Responsibilities:
• Design comprehensive onboarding experiences for new users
• Utilize analytics to refine activation strategies
• Collaborate with AI teams to personalize user recommendations
• Develop clear design documentation and prototypes
• Mentor and guide fellow design team members
Requirements:
• Minimum 5 years of experience in SaaS product design<...