Cohen Immigration Law seeks a Hybrid Immigration Case Manager, based in Montreal or Toronto, to enhance client support and streamline case management processes. Focus on timely communication and case oversight.
This significant position involves managing immigration files, guiding clients through essential documentation and submission processes. You will utilize our state-of-the-art AI client portal and operations dashboard to track case statuses and deadlines efficiently. Collaboration with legal teams ensures quality assurance and rapid problem resolution.
Key Responsibilities:
• Manage substantial immigration case loads with professional correspondence
• Utilize innovative tools to monitor files and deadlines
• Collect, review, and organize client documentation for submissions
• Resolve file delays proactively with clear strategies
• Support attorneys with escalated legal queries and details
Requirements:
• Strong organizational skills; ability to juggle v...