Join Grundfos Canada as a Bilingual Engineer, specializing in applications for Commercial Building Services. Provide exceptional customer support in a hybrid setting.
This full-time role in the Customer Sales Support Centre requires proficiency in both English and French. You will provide product assistance, handle project requests, and support sales initiatives while ensuring customer needs are prioritized. Strong communication and organizational abilities are essential for navigating complex inquiries and delivering tailored solutions.
Key Responsibilities: • Deliver technical assistance via various communication platforms • Manage project proposals from bid approval to client submission • Follow up on customer interactions per Service Level Agreements • Troubleshoot pump systems and provide resolution support • Assist in promoting digital solutions and training sessions