Elevate your career with Global Payments as a Bilingual Customer Success Manager in Markham. Work in a hybrid model while driving revenue and enhancing merchant satisfaction for SMEs.
In this critical role, you will actively engage with existing merchants and leverage your bilingual capabilities to ensure their needs are met effectively. Your strong negotiation, problem-solving, and customer service skills will be essential for maintaining a high retention rate and identifying new opportunities. This position offers a unique chance to operate within a leading industry.
Key Responsibilities:
• Drive revenue through targeted sales efforts
• Manage merchant accounts and resolve retention issues
• Conduct terminal sales and upgrades
• Proactively foster relationships with top merchants
• Oversee setups for new merchant locations and equipment
Requirements:
• Minimum High School diploma
• Fluent in both French and English
• 1-2 years of experience in sales o...