HVAC Technician (Replacement Position)

Reporting To: Field Manager

Department: Home Services Operations
Location: Peterborough

File Number: 3076

Rate of Pay: $37.58 per hour (as per collective agreement)

Hours: 40 hours per week - Rotational schedule

Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue‑generator for the business.

Responsibilities

• Accountable for the delivery of high customer service excellence levels.
• Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
• Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.
• Responsible for providing best advice to customers on repairing or replacing existing equipment.
• Responsible for promoting Enercare Home...