Step into a rewarding role as a Technical Support Specialist focused on HVAC systems. This remote position allows you to utilize your hands-on knowledge in gas and refrigeration while making a real difference to customers and internal teams. This position is ideal for candidates with a Bachelor’s Degree in Mechanical Engineering and over 3 years of practical HVAC experience. You’ll assist with troubleshooting, installations, and maintenance, ensuring top-notch customer interactions. Strong skills in communication and problem-solving are essential for this impactful role. Key Responsibilities: • Deliver technical support for customer inquiries • Manage product lifecycle from ideation to delisting • Work with sales to promote new product initiatives • Conduct analysis of market trends and competitors • Collaborate with internal teams for product enhancements Requirements: • Bachelor’s Degree in Mechanical Engineering preferred • French fluency required for e...