Summary This position is located in the Office of the Under Secretary for Management, Executive Office, Office of Workforce Operations (M/EX/WO). WO is responsible for M Family Human Capital Management (except for CA and DS) and serves as the primary liaison with the Bureau of Human Resources (HR) on human capital matters for Bureaus receiving service by M/EX. This office also oversees the Performance Management, Employee Relations and onboarding/offboarding of M family employees. Responsibilities Reviews, analyzes and resolves a variety of Employee Relation cases and claims to determine appropriate action and facilitate next steps. Interprets agency policy on unique/complex cases and submits claim forms for adjudication. Resolves problems related to complex employee leave cases, involving a combination of leave with pay, sick leave, and holidays. Assists in the research, preparation, maintenance, and filing of necessary documents for third party review. Maintains liaison with the Depa...