Overview

As the HR Operations Team Lead, you will play a fundamental role in supervising and optimizing the HR Shared Services operations. Reporting to the Manager, Shared Services Operations, you will lead a team of dedicated HR coordinators responsible for managing daily HR operational processes. Your expertise in team and process management will be instrumental in ensuring the smooth functioning of HR operations within the organization.

What You’ll Do

• Team Management: Lead and supervise the Shared Services Operations team on their day-to-day operations, ensuring a high level of service and productivity. Assign tasks, set priorities, and ensure timely completion of deliverables. Provide guidance, coaching, and mentorship to team members to effectively support internal clients. Collaborate with team members to establish clear goals and expectations, providing regular feedback and support to foster professional growth. Foster a positive and collabora...