Maintaining all Mexico based employee documentation/files.
To assist with New Employee Orientations & assure to have complete personnel files, including the request to sign all legal documents.
Perform HR/related activities on HRIT tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).
Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
Assist with Tier One general inquiries such as policy content, basic leave questions, employee’s requirements to update documents such as life insurance and other transactional requests.
To process the various HR transactions as per the laid guidelines/SOP
Manage calls from employees & other HR Staff (Proficient English/verbal communication skills)