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HR DEPUTY MANAGER L3

Hospitality Full Benefits Career Growth
Company

Wipro

Location

región centro, Mexico

Posted

May 31, 2026

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About This Opportunity

Key Skills and Competencies

  • Strong customer service orientation with attention to detail and quality
  • Excellent verbal and written communication with tact and diplomacy
  • Critical thinking and proactive problem‑solving capability
  • Ability to prioritize and perform effectively in a fast‑paced environment
  • Empathetic listening and proactive customer care mindset
  • Strong decision‑making and stakeholder coordination skills
  • Proficiency in MS Office (Word, Excel, PowerPoint)

Role and Responsibilities

Service Delivery & Client Management

  • Act as the primary point of contact for managing regional service delivery in line with client standards and contractual SLAs.
  • Own overall delivery accountability for the delivery centre, ensuring consistent, timely, and high‑quality outcomes.
  • Build and maintain a strong client relationship, ensuring transparency, responsiv...