**Essential Functions**- Analyzes, evaluates and resolves complex issues escalated by Tier 1 as well as cases that are direct routed to Tier 2.- Performs accurate filing and execution of transactions for general HR data processing in support of HR functions.
- Achieves stated performance measures and adheres to established customer service standards.Performs special projects as requested.
- Provides additional HR support for assigned areas are that are not case driven, ie background screening, orientations, payroll set up, contract/ amenment generation, separation packages, etc.
**Job Complexity**Works on problems of limited scope.Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
**Job Knowledge**Learns to use professional concepts.Applies company policies and procedures to resolve routine issues.
**Supervision Received**Normally receives detailed instructions on all work.
**Business Relation...