Elevate guest experiences as the Guest Services Manager at Hotel Equities in Stoneridge Mountain Resort, Canmore, AB. Oversee guest satisfaction, manage staff, and ensure seamless service delivery.

Hotel Equities seeks a skilled Guest Services Manager with at least two years of hotel operations experience. Your role involves shaping the guest experience from pre-arrival to departure, managing reservations, and training service staff. Collaborate closely with the Operations Manager and Assistant General Manager to ensure an exceptional stay for all guests.

Key Responsibilities:
• Manage room assignments and monitor guest reservations
• Lead daily briefings and update management on operations
• Supervise and motivate front desk and service staff
• Address guest challenges and provide tailored solutions
• Compile reports on guest feedback and service quality

Requirements:
• Minimum two years in hotel operations and...