Position Overview: As a Host or Hostess, you play a crucial role in creating a positive first impression for guests at a restaurant or hospitality establishment. Your primary responsibilities include greeting guests, managing reservations, coordinating seating arrangements, and ensuring a smooth flow of guests through the dining area. Your friendly and welcoming demeanor contributes to the overall guest experience.
Key Responsibilities:
Greeting and Seating Guests:
Welcome guests upon arrival with a warm and friendly demeanor.
Manage the waiting list and reservations effectively.
Escort guests to their designated tables, providing menus and guiding them through the dining area.
Reservation Management:
Answer phone calls and assist guests with reservations.
Maintain an organized system for tracking reservations and waiting lists.