Elevate guest experiences as a Duty Manager in our hospitality team. You will lead front-of-house operations and ensure exceptional service in a dynamic environment.
As a Duty Manager, reporting to the Front Office Manager, you will excel in supervising a high-performing team while delivering stellar guest services. Your role will involve training staff, managing guest requests, and resolving any issues that may arise during their stay.
Key Responsibilities:
• Handle all guest interactions with exceptional hospitality
• Supervise guest service staff and training initiatives
• Schedule and manage operational duties at the Guest Service desk
• Monitor and maintain accurate guest accounts
• Support daily operations alongside the Operations Manager
Requirements:
• High school diploma or GED is essential
• Bachelor’s degree in hospitality or relevant field preferred
• Minimum 5 years of hotel management experience
• Proven leadership and problem-solving s...