Hospitality Assistant

The Hospitality Assistant is the visible face and the first point of contact for the Hospitality Services Team, engaging with passengers from diverse cultures and backgrounds. They perform administrative tasks and are responsible for providing information about accommodations, transportation services, room cleaning issues, and other customer service matters. The Hospitality Assistant works at the front desk and collaborates closely with the Hospitality Services Coordinator, sharing all relevant information to provide efficient hospitality service. They oversee daily passenger activities from arrival in Calama or San Pedro by bus until departure, coordinating ground transportation to and from the OSF, checking in and out of rooms, activating cards, and addressing requests from staff and visitors.

Responsibilities

• Serve as the primary point of contact for passengers and visitors.
• Provide information on accommodations, tra...