Become a part of Plant Products as a Customer Service Representative, specializing in horticultural supplies. Provide exceptional service and facilitate effective communication among departments.
This position involves processing orders, addressing customer inquiries, and resolving issues as a crucial point of contact. You will handle transactions, promote in-store items, and contribute to order shipping, supporting Plant Products' mission to serve the horticulture industry effectively.
Key Responsibilities:
• Process orders and ensure accuracy in details
• Address customer complaints and inquiries
• Stock shelves and manage inventory levels
• Facilitate communication with sales and finance
• Schedule notifications for product deliveries
Requirements:
• Excellent communication skills essential
• Post-secondary education in a related field
• Experience in customer service preferred
• Familiar with cash and credit transactions
• Proficient in order ...