Join RBC in Montréal as a Home & Auto Insurance Consultant, focusing on delivering tailored insurance advice for clients. Showcase your customer service expertise and attention to detail in this full-time role.
In this position, you'll work from the Advice Centre, providing meaningful solutions to clients regarding their home and auto insurance needs. Successful candidates will embody a client-first mentality and must acquire the relevant certifications and licenses. Your ability to handle challenges and build rapport will be essential in delivering exceptional service.
Key Responsibilities:
• Assist clients with insurance inquiries via inbound calls
• Address and resolve client concerns effectively
• Perform needs assessments for customized insurance solutions
• Stay informed on regulatory risks impacting policies
• Work closely with team members to enhance client satisfaction
Requirements:
• Bilingual in English and French for seamless communication
• Mu...