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Helpdesk Associate - L1 Technical Guidance

Hospitality Full Benefits Career Growth
Company

NTT DATA

Location

Noida, India

Posted

June 05, 2026

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About This Opportunity

Job Description

Req ID: 320143 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in NOIDA, Uttar Pradesh (IN-UP), India (IN).

  • Requirements – 
    • Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade
    • Working Knowledge of Operating Systems such as Windows 10 & 11
    • Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications 
    • Working knowledge of MS Office suite & Skype for business
    • Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management.

    Detailed roles and responsibilities:
    • Associate is responsible to perform diagnostics, res...