Elevate your tech skills as a Helpdesk Analyst at Davis Martindale. This contract role supports both in-office and remote employees in resolving IT issues effectively.
Davis Martindale is in search of a proactive Helpdesk Analyst for a one-year contract to cover parental leave. In this role, you will provide crucial technical support for Windows 11 devices and troubleshoot Microsoft 365 applications like Outlook and Teams. Your expertise will help onboard new employees and address connectivity issues, enhancing the overall user experience.
Key Responsibilities:
• Provide technical support for Windows 11 devices
• Troubleshoot Microsoft 365 applications, including Outlook and Teams
• Resolve remote access and connectivity issues
• Onboard new employees with IT setup materials
• Document and manage user requests in the ticketing system
Requirements:
• 1+ years in helpdesk or IT support roles
• Diploma or degree in IT or related field
• Experience with Win...