Become an Application Analyst at Helical Pile Solutions in Calgary, specializing in Microsoft 365 application management. Provide crucial support for business applications and enhance user experience.
Reporting directly to the Team Lead, Business Applications, your expertise will help in managing applications that back large electrical infrastructure projects. With a focus on both support and optimization, you'll work on various enterprise applications including ERP systems. Your role ensures that applications run smoothly and users remain satisfied.
Key Responsibilities: • Act as the IT liaison between business and vendor teams • Oversee configurations for M365 applications like SharePoint and Teams • Conduct advanced troubleshooting and resolve any incidents • Develop training materials and Standard Operating Procedures • Implement integrations between M365 and other systems