+ Greets all visitors and patients as they enter the office
+ Verifies insurance and referral information prior to seeing physician
+ Ensures patient registration is accurate and complete prior to patient seeing the physician
+ Maintains and updates current information on physician’s schedules ensuring that patients are scheduled properly and appointments are confirmed.
+ Routinely answers telephones, triage calls, takes messages and effectively provides a variety of information to patients, physicians and other staff members.
+ Assists with urgent medication refill requests as well as urgent medical records requests as needed.
+ Relays necessary messages to appropriate staff and/or physicians
+ Coordinates and reschedules patient appointments