Step into a rewarding role as a Healthcare Client Services Coordinator with Access Healthcare Services in Pembroke, ON. This full-time position is key for scheduling staff and managing client interactions.
Access Healthcare seeks a motivated coordinator to support the Personal Support Services Program. You will play a crucial role in scheduling field staff according to client care needs, ensuring seamless communication within the client services team and other stakeholders. While a Personal Support Worker certification is not mandatory, it will enhance your capability to respond to urgent client needs.
Key Responsibilities:
• Process referrals and communicate important updates
• Schedule staff effectively to align with client requirements
• Liaise with families and care providers on scheduling
• Deliver outstanding customer service in response to inquiries
• Keep accurate records in the AlayaCare system
Requirements:
• Prior experience in home health scheduli...