Reporting to the Director of the Commitments and Operations Pole, your main responsibilities will be to:
Propose and implement appropriate settlement actions and solutions, as well as legal actions to be initiated depending on the complexity of the assigned cases, in compliance with current validation processes;
Ensure analysis and monitoring of cases;
Conduct an in-depth analysis of the case (case content, relationship history and actions, risk indicators and alerts, assessment of recovery chances and success of an amicable negotiation approach...)
Carry out further investigations and define orientations on strategy and action levers;
Ensure the collection, review, and finalization of elements for cases transferred to recovery;
Negotiate and structure settlement proposals and their implementation;
Ensure rigorous monitoring of the adherence to promises / plans agreed u...