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Head of Product Quality, Latin America, Trustworthy Shopping Experience

Hospitality Full Benefits Career Growth
Company

Amazon

Location

Sao Paulo, Brazil

Posted

June 13, 2026

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About This Opportunity

Description
Amazon's Perfect Order Experience (POE) team works to ensure that buyers receive authentic products in the condition they are expecting. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Candidates will be responsible for a wide range of duties related to the identification, investigation and elimination of online risk while balancing for seller experience.

This role leads the Perfect Order Experience (POE) / Product Quality (PQ) / Brand Protection (BP) team in Latin America, from setting the vision to executing upon it, to improve the Customer and Seller Experience in Brazil and Mexico. The ideal self-driven candidate possesses superior business judgment, analytical thinking, and has a long history leading high performing geographically dispersed teams.

About the team
Selling Partner Support (SPS) is responsible for creating a trustworthy shopping expe...