🌴 JobsLeisure.com

Where Work Meets Adventure

← Back to Leisure Jobs

Head of Customer Services Latam

Hospitality Full Benefits Career Growth
Company

Page Executive

Location

São Paulo, Brazil

Posted

June 08, 2026

Start Your Adventure

Join our team and work where others vacation

Apply Now

About This Opportunity

Job Description

  • Provide strategic leadership for Customer Services operations across Latin America, with full regional accountability.
  • Define and execute the services strategy aligned with overall business objectives.
  • Ensure operational excellence, customer satisfaction, team engagement, and financial results.
  • Manage KPIs, budgeting, forecasting, and operational performance.
  • Lead transformation, continuous improvement, and organizational optimization initiatives.
  • Ensure regulatory compliance, governance, and quality standards.
  • Lead large and diverse teams, including the management of partners and distributors in selected markets.