Key Responsibilities 1. Parts and Logistics Management Ensure inventory safety and availability of parts at Regional Distribution Centers (RDCs) to meet end-customer repair demands.
Achieve financial targets for overseas parts sales and profitability.
Manage the sourcing and procurement of parts through direct and third-party channels.
2. Technical Support Oversee technical repair management for overseas distributors and dealers.
Develop and implement a regional technical support system to enhance service capabilities.
3. Warranty and Claims Management Manage warranty claim processes for distributors and dealers in international markets.
Establish and maintain a regional warranty claims management system.
4. Quality Management Monitor post-sales quality issues, provide feedback, and drive continuous improvement for all vehicle models in overseas markets.
Develop and implement a regional quality management system.