Join SkiBig3 as a Guest Services Manager and be at the forefront of maintaining superior customer service in the breathtaking Canadian Rockies. This full-time position oversees guest operations throughout the year.

In this role, you'll support the Reservations and Adventure Hub teams, ensuring a seamless experience for guests from their initial booking through their time at the resort. You’ll implement training programs, manage sales strategies, and oversee customer service protocols, supporting a motivated team dedicated to excellence.

Key Responsibilities: • Oversee guest service operations and communications • Develop, implement, and evaluate guest service policies • Train Guest Services staff and ensure adherence to standards • Manage revenue targets and departmental scheduling • Facilitate equipment sales and customer resolutions effectively

Requirements: • Minimum 3 years' supervisory experience, preferably in skiing • Strong organizational and leadersh...