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Guest Services

Hospitality Full Benefits Career Growth
Company

PURE Canadian Gaming

Location

Lethbridge, Canada

Posted

June 02, 2026

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About This Opportunity

Title

Guest Services

Reports To

Slot Manager

Summary

The Customer Service Agent is required to have a pleasant, polite, energetic, and helpful presence while providing front line service to our casino customers. Individuals who succeed in our Customer Service position are organized, quick and have the ability to multitask. 

Core Competencies

  • Customer Service
  • Teamwork and Cooperation
  • Interpersonal Awareness
  • Communication

    • Job Duties

  • Greeting guests when they enter the casino
  • General coat check duties
  • Making announcements over the intercom
  • Interacting with guests and respond graciously to inquiries regarding services and features of the casino
  • Assisting marketing when required by making gift baskets, promotional items, laminating and cutting
  • Responsible for selling Casino merchandise and other items
  • Providing information abo...