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Guest Services Jasper AB Marmot Basin Ticket Agent

Hospitality Full Benefits Career Growth
Company

The Fairmont Jasper Park Lodge

Location

jasper, Canada

Posted

June 08, 2026

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About This Opportunity

Overview

Marmot Basin, Jasper, AB — Seasonal, Full-time job. Location: Jasper, AB. Reports To: Guest Services Supervisor/Assistant Supervisor. This is a full-time seasonal position (early November to early May), requiring availability 5 out of 7 days per week, including evenings, weekends, and holidays. Core probationary conditions apply as per Alberta Employment Standards.

Responsibilities

  • Sell daily lift tickets and apply relevant discounts accurately using a computerized Point of Sale (POS) system.
  • Handle cash, credit card and debit transactions; maintain accurate records; count float at beginning and end of shift and sign in/out on control sheet.
  • Monitor ticket access, process vouchers and third-party loyalty cards following proper procedures, and reconcile accounts at shift end.
  • Respond to guest inquiries, resolve concerns, and escalate to the Guest Services Supervisor or Assistant Supervisor when appropriate.