Job Description

First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You’re a people‑pleaser who loves to go above and beyond to exceed the needs of our guests. You’ll wear many hats—from meeter and greeter to problem‑defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation package and flexible schedule. We also encourage personal development and real career growth, which means the sky’s the limit.

Job Requirements

• Completion of a two‑year apprenticeship program in front desk operations or hotel management preferred
• 1 year of experience as a Hotel Front Desk Clerk preferred
• Experience in all aspects of customer service and people management
• Strong working knowledge of accounting practices and principles
• Ability to analyze and interpret the needs of clients and offer appropriate options, solutions, and resolutions
• ...