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Guest Service Agent

Hospitality Full Benefits Career Growth
Company

REMS

Location

Málaga, Spain

Posted

June 14, 2026

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About This Opportunity

Your mission

Guest Service Agent at REMS 

Responsibilities

  • Guide our guests using our communication tools (PMS and phone calls).
  • Welcome the guests to the properties and assist them during their stay (check-in).
  • Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
  • Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
  • Cover the reception of the guests in our office.
  • Communication with the Property Management, Cleaning and Maintenance Departments on the specific operation needs.

Conditions and Benefits

  • Location: Malaga historic center/Soho/Torremolinos/Malaga airport (Depending on companies needs).
  • Schedule: 5 days per week, 8 hours per day and 1hour break. Detailed schedule will be defined by the Guest Service Team Leader every month. Mostly/ All evening shifts.
  • Poss...