Job Details

Description

Purpose

Armstrong Collective is the parent company of Rocky Mountaineer and Canyon Spirit, offering unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately-owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values: Create Meaningful Moments, Be One Team, & Achieve Extraordinary Outcomes. We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company. 

Reporting to the Team Lead for the Guest Experience Centre (GEC), the GEC Representative is responsible for all guest inquiries and feedback during and after travel. This role is part of a team that works in a high-energy, fast-paced environment. GEC Representatives are problem solving cham...