Shape guest interactions as a Team Leader focused on Engagement. Provide critical product education and lead efforts to create an inclusive in-store atmosphere.
As a Guest Engagement Team Leader, you will manage in-store experiences and team dynamics to foster a supportive environment. Your role encompasses evaluating guest connections, providing guidance, and maintaining operational standards. You will also participate in hiring processes and offer continuous support to staff members.
Key Responsibilities: • Enhance guest experience through leadership on the floor • Ensure technical product education reaches every guest • Supervise operations and assess daily performance • Engage in hiring and onboarding of new team members • Maintain store readiness for daily operations
Requirements: • Authorized to work in the local area • 1 year experience in customer service or retail • Comfortable leading and e...