Lead retail operations at Grouse Mountain as a Retail Assistant Manager. Focus on guest experiences, team leadership, and boosting sales across all retail outlets.
In this role, you will ensure daily operations run smoothly and effectively, emphasizing guest satisfaction and operational excellence. Collaborate with other managers to meet departmental objectives while fostering a positive team atmosphere.
Key Responsibilities:
• Manage daily operations and ensure guest service excellence
• Coach and develop Retail Supervisors and Associates
• Monitor sales and drive departmental KPIs
• Handle staffing, scheduling, and training
• Maintain compliance with all safety and operational procedures
Requirements:
• Minimum 2 years of retail operations experience
• Leadership experience with strong customer service orientation
• Excellent organizational and problem-solving skills
• Familiarity with POS systems and Microsoft Office
• Ability to lift up to 40 ...