Drive success for TD Insurance as the Group Manager in Small Business Insurance at our Halifax location. Lead a diverse team to deliver exceptional customer experiences and operational excellence.
In this full-time role, you will oversee a large team, ensuring effective service delivery that meets compliance and quality standards. Your leadership will focus on coaching, developing your team's underwriting skills, and driving business results. Collaborate with internal and external partners to innovate solutions and enhance client satisfaction.
Key Responsibilities:
• Manage team operations ensuring legendary customer service
• Coach and mentor staff for strong performance and growth
• Identify and mitigate risks to improve service delivery
• Foster relationships with Small Business Insurance partners
• Support strategic business objectives and budget management
Requirements:
• Undergraduate degree and 7+ years relevant experience
• Expertise in commercial ...