Join SunSolutions’ dynamic team as a Group Benefits Service Specialist. Engage with clients, promote Sun Life products, and help enhance their benefits experience in a hybrid work model.
As a Service Specialist in the Business Development sector, you will work with the Service Manager to support a block of business. You will be responsible for service calls, plan member education, and collaborating with Plan Administrators and Advisors. Your role is crucial in supporting new clients through the implementation process and delivering outstanding client service.
Key Responsibilities:
• Arrange service calls and promote group benefits products
• Deliver plan member education sessions and benefit fairs
• Train Plan Administrators on E-Services and processes
• Provide ongoing support to Plan Administrators and Advisors
• Collaborate with the Implementation Team during new client setups
Requirements:
• 2 years experience in Group Benefits knowledge
• 3-5 years in...