WE OFFER:

• Health and Dental Benefits
• RRSP Match Program
• Bonus
• Hybrid Work Environment
• Paid Vacation Time
• Sick Days
• Additional PTO available

POSITION OVERVIEW:

The Group Benefits Analyst is responsible for answering client inquiries and providing information regarding products, services and policies. Provide account support/services, such as creating/handling renewal documentation and claims experience reports, and processing requests for service. The Group Benefits Analyst will also be required to resolve customer complaints via phone or email.

RESPONSIBILITIES:

• Assist plan members/plan administrators by answering product and service questions concerning their group benefits plan
• Provide administrative support to the firm’s Account Managers/Group Benefits Consultants.
• Maintain customer records by updating account information on CRM system ...