Cognizant is looking for a Backoffice Helpdesk support professional to manage customer experience interactions for a global technology client. The role demands accurate case handling, fluent English communication, and collaboration with internal teams while working from the office on a rotational shift basis.

Ideal candidates will have 3-5 years of experience in a high volume support environment, strong documentation skills, and a background in the high technology sector. This position offers the chance to contribute to process improvements and ensure effective service delivery.