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Global Service Agent - Customer & Logistics Support

Hospitality Full Benefits Career Growth
Company

Fedex Lac

Location

santiago de querétaro, Mexico

Posted

June 09, 2026

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About This Opportunity

Supply Department - Customer Service Representative

Department: Supply

Key Responsibilities:

  • Ensure timely fulfillment of customer requirements and specifications.
  • Monitor customer inquiries and process shipments.
  • Coordinate transport logistics as per customer needs.
  • Maintain direct communication with clients.

Requirements:

  • Bachelor’s degree in Logistics, International Trade, or related field.
  • Minimum 1 year of experience in customer service within the automotive industry (3 years preferred).
  • Knowledge of IATF 16949, ISO 14001, and business English.

Technical Skills:

  • Proficient in TOMS GM, ERP (SAP), and Excel.
  • Understanding of supply chain management and risk management.

Soft Skills:

  • Strong interpersonal skills and ability to work under pressure.
  • Customer-...