Job Title

APU Program PpH Account Manager

Location

Longueuil, Quebec, Canada (CA-QC-LONGUEUIL-J01 ~ 1000 Blvd Marie-Victorin ~ J01 BLDG)

Work Schedule

Full‑time, Monday to Friday, flexible hours, on‑site only.

Responsibilities

• Monitor customer fleet for operational issues and oversee resolution with support teams.
• Coordinate MRO shop visit activities: shipping logistics, workscope, cost, shop performance TAT, quality issues, and customer requirements.
• Resolve commercial disputes and reconciliations by evaluating context and obtaining management approvals.
• Support Sales group to capture additional business.
• Bill customer per contractual terms.
• Support Accounts Receivables team in escalation of overdue account issues.
• Forecast shop visit demand for each customer using customer input, fleet trends, e...