Join Cansel as a Geospatial Technical Support and Training Specialist in the Greater Toronto Area. This remote role involves providing technical expertise, conducting training sessions, and improving user experience with geospatial technology.
As a full-time specialist, you will support customers via phone, email, and in-person, while creating training materials like manuals and video tutorials. Collaborate with engineering and sales teams to resolve issues and gather customer feedback. This role emphasizes shared knowledge and skill enhancement in the geospatial field.
Key Responsibilities: • Provide technical support through various communication channels • Conduct engaging training sessions and workshops • Develop user guides, manuals, and video tutorials • Collaborate with teams to resolve customer issues • Maintain records of support requests and training sessions