A rapidly growing biologics discovery and development organization is seeking an experienced operational leader to drive its Canadian site through a critical growth phase. The site delivers biologics services to pharmaceutical and biotech clients, integrating in silico and AI-driven approaches into scientific workflows. The General Manager will own P&L, operational performance, and site scaling, while implementing software and AI-enabled tools to improve throughput, predictability, and client satisfaction.

Responsibilities

• Full P&L ownership: budget, forecast, pricing, margin, and exception approvals
• Lead quarterly business reviews and corrective actions with executive leadership
• Establish and enforce operating metrics for bookings, backlog, capacity, utilization, project margin, and cash collection
• Manage project intake, scoping, staffing, scheduling, risk, and escalations
• Standardize delivery practices, milestone reportin...