Elevate customer experiences as the Head of a retail furniture store in Granby, QC. This full-time position requires on-site presence and a strong emphasis on team leadership.
As Department Head, you will manage daily operations while fostering a positive team culture. Key tasks will include hiring, training staff, and addressing customer inquiries and complaints. Your leadership will directly impact sales performance and customer loyalty.
Key Responsibilities: • Directly manage and assign duties to sales staff • Hire and conduct training for new employees • Sell products while enhancing customer service • Create sales and employee performance reports • Troubleshoot and resolve customer problems promptly
Requirements: • Must have a valid driver’s license • Retail management experience is essential • Strong leadership qualities and interpersonal skills • Ability to work efficiently under pressure • Organized with strong attention to detail