Elevate customer experiences with Libro Credit Union as a Full-Time Service Representative in St. Thomas. Deliver friendly and accurate service while strengthening financial well-being for our members.
At Libro Credit Union, you'll serve as the primary point of contact for members, assisting them in-person, over the phone, and online. This role requires efficient execution of banking transactions and offering support for digital banking needs. You’ll contribute to a team-oriented environment and embody our core values.
Key Responsibilities:
• Serve as primary contact for members through various channels
• Execute routine banking transactions including deposits and withdrawals
• Assist with digital banking inquiries, troubleshooting, and navigation
• Resolve member concerns with empathy and professionalism
• Recognize and refer opportunities to branch specialists
Requirements:
• Experience in front-line customer service or financial services
• Strong attent...