Elevate your career with Oak Valley Health as a Full Time Help Desk Consultant in Markham. Support end-user computing and deliver exceptional service within a dynamic healthcare environment.
As part of our Digital Health team, the Help Desk Consultant will leverage strong technical skills and a client-centric approach to address support requests and incidents. You will work on hardware and software installations, modern productivity applications, and our Health Information System. Your role is critical to ensuring seamless service delivery throughout the hospital and with external partners.
Key Responsibilities:
• Triage incidents and requests efficiently
• Support modern end-user computing solutions
• Install and troubleshoot hardware and software
• Provide training for end-users on systems
• Communicate outages and system updates effectively
Requirements:
• Completion of a computer-related post-secondary program
• Minimum 2 years of related experience in...