Become a key player in emergency response at PHSA as a full time Emergency Medical Call Taker in Kamloops, BC. Your decisions will directly impact lives by supporting callers with urgent needs.
At PHSA, you will be positioned at the Kamloops Dispatch Operations Centre, acting as the vital first point of contact for 911 ambulance services. Candidates should bring customer service experience and strong communication skills. You'll need to manage competing priorities effectively while maintaining professionalism and compassion in high-pressure situations.
Key Responsibilities:
• Respond to 911 calls as the first line of support
• Relay essential information to emergency response teams
• Balance priorities in urgent and critical situations
• Build strong, trusting relationships with callers and colleagues
• Maintain professionalism at all times, even under pressure
Requirements:
• High school diploma or equivalent required
• Minimum of 2 years in customer serv...