Become a Customer Communications Specialist at BayCare in Tampa, FL, where you'll provide world-class service as the initial contact for our health system. Join a team that's committed to community support and service excellence.
This full-time role at BayCare involves various responsibilities, including responding to calls, scheduling customer appointments, and implementing emergency procedures. The ideal candidate should be self-motivated and proficient in navigating different systems while maintaining accuracy and efficiency in high-pressure situations.
Key Responsibilities:
• Act as the main contact for inquiries at BayCare hospitals
• Schedule appointments and facilitate call transfers
• Document interactions and maintain appropriate logs
• Execute department projects and assist in training newcomers
• Manage emergency response protocols effectively
Requirements:
• Required: High School Diploma or Equivalent
• 1 year of customer service experience
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