Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Responsibilities
Managing the customer service functions, including cash, cashiers and merchandising.
Ensures cashier/merchandising staff comply with all store policies and operating procedures.
Trains cashiers/merchandisers in job functions.
Provides ongoing guidance and instruction.
Ensures all loss prevention standards are implemented and manages daily cash office inventory.
Tracks cashier activities and maintains tracking sheets.
Ensures the proper image of store employees in accordance with Uniform Policy.
Answers inquiries regarding product location, rainchecks, etc.
Resolves customer issues according to established guidelines (refunds, exchanges, etc.).