Elevate guest experiences at the Wickaninnish Inn as a Front Office Supervisor. Lead your team in a dynamic, high-end environment while ensuring excellence in service and operations.
As a Front Office Supervisor, you will support the Front Office Manager while training and guiding team members in delivering guest satisfaction. Your role includes enhancing guest service, maintaining high standards recognized by Relais & Châteaux, AAA, and Forbes, and contributing to a positive learning atmosphere in the Front Office. You will be involved in administrative tasks to ensure smooth department operations.
Key Responsibilities:
• Ensure exceptional guest service delivery
• Assist Front Office Manager with team oversight
• Handle guest inquiries and concerns promptly
• Foster a positive learning environment for staff
• Maintain cleanliness of Front Office areas
Requirements:
• Minimum 2 years of supervisory experience
• Excellent guest service and communication sk...